A Message from Dennis Sheridan, Owner
To our valued customers,
With the rapidly evolving coronavirus (COVID-19) situation, we at Sheridan Roofing are continuing to monitor developments and the guidance of public health authorities, including the Centers for Disease Control (CDC) and the World Health Organization (WHO).
Considering recent developments, I wanted to provide you with an update on our efforts to continue to provide for your roofing and construction needs.
What you can expect from us
- We have provided guidance to our team members on hand-washing protocols, the importance of staying at home if they are ill, and enhanced cleaning of high-touch areas at our office, and restroom to reduce the risk of transmission of the virus.
- We will make every effort to keep our office operating as usual, to the extent possible while safeguarding the health and wellbeing of our employees and customers as we comply with the directives of national, state, and local authorities.
- We will continue to welcome you, but at this time we have asked our team members to refrain from shaking hands and to maintain the recommended six-foot distance from others. Please accept our greeting as an expression of our appreciation for your patronage and consideration for your safety.
- We continue to be guided by the advice and directions of public health authorities as we go forward.
Our request to you
- During these unprecedented times, we ask for your patience and understanding if we must adjust the customer experience to adapt to the ever-changing landscape.
- If you are in a group the CDC has designated as high-risk, or you are otherwise concerned about contracting the coronavirus disease (COVID-19), we urge you to follow the advice of the public health community and make informed decisions about visiting public areas, where you could be exposed to others who may carry the virus. The CDC’s list of those at risk can be found here: https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html.
- We encourage you to use the various channels for interacting with us. All customers have access to our website https://sheridanroofing.com. In addition, customers can call Customer Service at 972.442.7965 where our team would be happy to assist you.
- We urge you, as a member of the Sheridan Roofing family, to monitor the guidance of public health authorities and other sources of credible information. For your convenience, below are some references and resources for your consideration:
Thank you for being our valued customer. We look forward to continuing to meet your roofing and construction needs.
Dennis Sheridan, Owner